Monitori Market Square
Keywords:Contact information and opening hours
Visiting address
Aurakatu 8
20100
TURKU
Opening hours
Monday–Thursday 9.00–18.00
Friday 9.00–16.00
28.5. exceptional opening hours
Wednesday 9.00–16.00
29.5. closed
19.6. exceptional opening hours
Thursday 9.00–16.00
20.6. closed
Monitori is a centralised customer service point shared by the City of Turku, Varha and Kela, located on the edge of Kauppatori. You can get service face-to-face, by phone or via chat.
The route to the main entrance
- The route to the entrance is smooth and sufficiently wide and illuminated.
The main entrance
- The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
- The doors connected to the entrance are hard to perceive and the glass doors have contrast markings. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door opens automatically with a motion sensor.
In the facility
- The customer service point is on the same floor as the entrance.
- The customer service point has directions to the different facilities.
- The customer service point has 3 consecutive steps with handrails on both sides. The steps are marked with contrast stripes.
- The customer service point has a steep ramp under 6 m long, with handrails on both sides.
- The doors in the customer service point are hard to perceive. The glass doors have contrast markings.
- The waiting room of the customer service point has a queue number system and seats.
- The customer service point has a fixed induction loop.
- The customer service point has an accessible toilet on the same floor.